Shipping + Refunds
All orders are sent from Melbourne, Australia.
Estimated delivery times: Please note these are only an estimate! Once the order is with the couriers it is out of my control and sometimes there will be a delay on their end. These times are a general guide.
Melbourne - 1-2 business days
Sydney - 2-3 business days
Adelaide - 2-3 business days
Brisbane - 3 business days
Tasmania - 5-7 business days
Perth - 6-7 business days
Standard shipping Australia wide is $7.95
Express is $10.95
Free Shipping on all orders over $60
International
I ship (almost) worldwide. If I don't currently ship to you then your country isn't accepting packages during the pandemic.
Shipping prices are different for every country and have a standard and an express option based off the weight of your order.
You can change the country at checkout and it will give you the shipping prices along with an estimated delivery time.
Refunds/Exchanges
I only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ellie@fizzinbathbombs.com
Had a change of mind? As long as your order hasn't been sent I can refund 90% of your total spend amount.
I will do everything possible to help out with any issues that may arise.